Commercial robotics
The next mile is inside the building.
Digital platforms have transformed how customers order and transact. Robotics can now transform how products, food, supplies and services move through the physical environment.
- Order
- Retailer
- Robot
- Lift
- Office
- Customer
The digital customer journey in South Africa is already sophisticated. The next opportunity is to automate more of the physical journey: the part between the loading bay and the desk, the kitchen and the room, the pharmacy and the ward.
Deliver
Food, parcels, medication, stock and supplies, moved by robot from where they are to where they are needed.
Clean
Autonomous cleaning for large commercial floors, scheduled and repeated without supervision.
Serve
Hospitality and customer-facing service applications that free staff for the guest in front of them.
Connect
Integration with doors, lifts, access control, ordering and building systems, so the robot can actually complete the job.
Where it works.
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Retail and shopping centres
Malls, large-format retail, mixed-use developments.
- Customer orders
- Meals
- Parcels
- Stock
- Supplies
- Documents
In dense retail environments many retailers already share one property ecosystem. That is where internal delivery gets interesting. Large cleaning units cover the concourse and the parking garage on a schedule.
Robots for this: Delivery robots, Heavy-load transport robots, Cleaning robots. See what each does
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Commercial property
Office parks, corporate campuses, premium commercial buildings.
- Lifts
- Automatic doors
- Access control
- Reception
- Food providers
- Building management
The proposition is not a robot moving around a floor. It is a robot that is part of how the building operates: it calls the lift, passes the door and hands over a locked compartment.
Robots for this: Enclosed delivery robots, Cleaning robots. See what each does
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Hospitality
Hotels, resorts, conference venues, restaurants and food courts.
- Room service
- Table delivery
- Food delivery
- Linen
- Guest amenities
- Cleaning
Service stays personal. The walking does not have to be. Tray robots run kitchen to table and back; compartment robots take room service up the lift.
Robots for this: Delivery robots, Enclosed delivery robots, Cleaning robots. See what each does
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Events and venues
Convention centres, expo halls, conference venues and the platforms that register their visitors.
- Check-in queues
- Coffee and food in the queue
- Guiding visitors to stands
- QR codes and collateral
- Sponsor promotion
- Overnight hall cleaning
Three people can pay for the same robot on one show day: the organiser for queue service and wayfinding, the exhibitor for a robot that brings visitors to the stand, and the venue for the clean-up. See the events use case.
Robots for this: Delivery robots, Enclosed delivery robots, Cleaning robots. See what each does
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Healthcare
Hospitals and healthcare campuses.
- Medication
- Laboratory samples
- Linen
- Meals
- Supplies
- Cleaning
Human care remains human. Robotics takes the repetitive transport and the predictable operational work, with locked compartments for anything that must arrive untouched.
Robots for this: Enclosed delivery robots, Heavy-load transport robots, Cleaning robots. See what each does
The robot is only part of the solution.
MOTIV connects the robot to the doors, lifts, orders and systems it has to work with. That connection is what turns a robot into an operation.
Move more without making people walk more.
Every robot pilot starts with one route and one job. If the numbers work, we scale it. If they do not, you have learnt something cheaply.
What job would you give a robot?
Tell us about repetitive movement, delivery, cleaning, handling or inspection in your operation. We will help you work out whether robotics makes commercial sense.